Privacy Policy

This Privacy Policy explains how Robbp Media, doing business as Alacrue (“Alacrue”, “we”, “us”, “our”), collects, uses and protects information when you use alacrue.com, request a trial or a call, or communicate with us by phone, text message (SMS) or email.

Information we collect

• Contact details: your name, mobile phone number, email address, business name and website.
• Request details: what you tell us in our forms, such as your business type, number of locations and inquiry volume.
• Communications: the content of texts, emails and calls with us. Calls may be recorded and transcribed.
• Technical information: basic information your browser sends, such as IP address and browser type, used for security and to keep the site working.

How we use your information

• To respond to your request, schedule calls with you and follow up about your request.
• To provide our service if you become a customer, including account and service notifications.
• To keep records of our communications, train our team, and improve our service, including our automated and AI systems, using call recordings and transcripts.
• To protect our website and services.

Text messages (SMS) and calls

If you agree to receive calls and text messages from Alacrue, we use your mobile number to contact you about your request, including scheduling, follow-ups and account updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Some calls and messages may use automated technology, including an AI-generated voice. Calls may be recorded and transcribed.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Our messaging and calling service providers process it only to deliver our messages and calls.

How we share information

We do not sell your personal information. We share it only with service providers that help us operate (CRM, messaging, calling, email and hosting providers), who may use it only to provide services to us, and when required by law.

Cookies

We use only the cookies needed for the site to work and stay secure (for example, the security token on our forms). No advertising cookies or ad trackers.

How we protect and keep information

We use reasonable safeguards, including encrypted (HTTPS) connections and restricted access, and keep information only as long as needed for the purposes above or as required by law.

Your choices and rights

• Reply STOP to any text to stop texts, or ask us not to call you.
• You may ask to see, correct or delete the personal information we hold about you. California residents have these rights under the California Consumer Privacy Act. We will not discriminate against you for exercising them.
• To make a request, call (310) 503-3592 or email info@robbp.com.

Children

Our website and services are not intended for anyone under 18.

Changes

We may update this policy; the effective date above shows the latest version.

Contact us

Alacrue, a brand of Robbp Media
21829 S. Edgar Street, Carson, CA 90745
Phone: (310) 503-3592 · Email: info@robbp.com