How it works

From first message
to booked.

An inquiry comes in on any channel. It’s answered in your voice in under a minute, qualified with your questions, booked into your calendar, and counted in your Monday report. Nobody has to chase it.

One inquiry, start to finish

Three minutes.
Nobody awake.

An illustration of one consult request arriving after hours.

  1. A consult request arrives through the website form, Friday evening.

  2. Replied by text in the practice’s voice, while the office is closed.

  3. Screened: surgical, eyelids, wants a consult in the next two weeks.

  4. Consult call booked for Tuesday 9:00 am, on the calendar, coordinator notified.

  5. Counted in the Monday report.

In your voice

Sounds like you,
not a robot.

During the install it learns how you actually write from your real messages: your greetings, your phrasing, your sign-off. Customers just notice you replied fast.

Your reply, last month

“Hi Sam! Thanks so much for reaching out. We’d love to help. Are mornings or afternoons easier for you?”

Alacrue’s reply, 11:42 pm last night

“Hi Jordan! Thanks so much for reaching out. We’d love to help with that. Are mornings or afternoons easier for you this week?”

Example.

Handoff & guardrails

It knows
when to stop.

  • 01

    When it hands over

    Complaints, refunds, anything urgent, anything outside your rules, or whenever someone asks for a person. Your team gets the full conversation instantly.

  • 02

    What it never says

    Anything you haven’t approved. No invented prices, promises or availability, and no medical, legal or financial advice.

  • 03

    How you correct it

    In plain English. “Never offer Sundays.” “Always mention free parking.” We update it, and in the first week you approve every reply before it goes out.

The install

Done for you.
Live in about a week.

  1. Day 0

    Scan

    We scan your website and inbox to learn your services, hours and tone.

  2. Days 1–3

    Build

    Voice trained on your real messages. Channels, calendar and CRM connected.

  3. Days 4–7

    Shadow week

    It drafts every reply, you approve. Nothing goes out without you.

  4. Day 8

    Go live

    You accept it, and your 14 free days begin.

  5. Day 14

    You decide

    Review the numbers together. Continue only with a written yes.

The Monday report

No dashboard.
Three lines.

Every Monday morning, a plain English email you can read in 90 seconds. What came in, how fast it was answered and what was booked.

A
Your week: 19 consults bookedAlacrue · Monday 8:02 AM
  • 47 inquiries came in. 46 were answered before the office opened.
  • 19 consults booked, and 6 rebooked after a cancellation.
  • 3 handed to your coordinator as clinical questions.
Sample report. Illustrative numbers, not a client result.

Try it free
for 14 days.

Card on file, nothing charged until day 15. Installed for you in about a week.