Run · monthly
$995/month, plus a one-time $2,497 install
- 14 days free from go-live
- Card on file, nothing charged until day 15
- Continue only with a written yes
For plastic surgery, dermatology and aesthetic practices
Answered on your site. Answered after hours. Chased when they go quiet.
Three things run for your practice: an assistant on your website, a voice agent on the line you forward after hours, and a recovery sequence for anyone who goes quiet. All of it works from answers you approved, and anything clinical goes to your team.
- 14 days free
- Nothing charged until day 15
See it running
Put it through
its paces.
Dr. Sterling is not a client. It is a practice we built so you can test this without booking anything. Ask it something difficult and watch where it stops.
Dr. Sterling is a practice we built so you can test this. Nothing here is a client.
Loading the live demo
What the research says
What the telephone
actually does.
Not our figures. Peer-reviewed research, linked in full below.
| Someone answered | 604 | 76.6% |
|---|---|---|
| No answer after three tries | 128 | 16.2% |
| Number dead or practice closed | 56 | 7.1% |
Nearly a quarter of clinics, 184 of 788, could not be reached by telephone at all. These were office hours, by trained callers, with three attempts on three separate days.1
14 days
The median wait for a new patient appointment at the clinics that did answer. A quarter of them were past 39 days.1
7×
How much more likely a new inquiry is to reach a decision maker when it is contacted inside the first hour rather than an hour later.2
- Beetham, Marsh, Barnett, Aaron, Greenberg, Do and Zhu, Medicare appointment availability and wait times vary considerably across four large US urban markets, Health Affairs Scholar, March 2026. Simulated patient study, calls placed November 2024 to April 2025 across Chicago, Los Angeles, New York and Portland. Primary care clinics, not aesthetic practices.
- Oldroyd, McElheran and Elkington, The Short Life of Online Sales Leads, Harvard Business Review, 2011. Drawn from 1.25 million leads across 42 companies. Still the most cited work on response speed, and we have not found a more recent study of the same size.
Both studies are about clinics and businesses in general, not about Alacrue. We have no client results to show yet, and we are not going to invent any.
The three tools
One system,
three places it works.
Each one runs on its own. Together they cover the enquiry from the moment it arrives to the moment it is on your calendar, or honestly closed.
-
01
Website assistant
On your site, at any hour.
It answers questions from the material you approved, takes someone to the right page rather than leaving them to hunt, collects what your coordinator needs, and offers a consultation time. It will not quote a fee or discuss a result.
-
02
Voice agent
On the line you forward after close.
It answers, works through your screening questions, and books the consultation call. Outbound calls go only to people who have opted in. A complaint or a clinical question goes to a person with the whole conversation attached.
-
03
Lead recovery
For the ones who go quiet.
An enquiry that is never answered, or answered and then left, enters a sequence: a short wait, then a run of messages and call tasks for your coordinator over about five days. It stops the moment somebody replies or books. Cancellations get new times rather than a dead end.
It says only what you approved
You write the answers during installation. It will not quote a fee, estimate a result, or offer clinical advice, because it has nothing else to draw on.
It books into your own calendar
The same calendar your coordinator works from. Confirmations and reminders follow without anyone touching them.
Monday morning, three lines
What arrived, what was answered, what was booked. No dashboard to log into and nothing to interpret.
Pricing
One plan.
Everything included.
Voice, lead recovery and the website assistant, all of it. No tiers, no charge per message, and we install it rather than sending you a login.
What we are for
Every enquiry a practice pays to create should be answered, screened and followed up. On the website, on the phone once the office closes, and again when someone goes quiet. Always in words the practice has approved, and anything clinical goes straight to a person.
Bring your screening
questions. We will run
them live.
Fifteen minutes, on your own practice rather than a slide deck. Fourteen days free from go-live, nothing charged until day 15.